Terms of Service

These Terms of Service (“Terms”) govern your use of SivaSakthi Matrimony (“we”, “our”, “us”). By creating an account or accessing our website, you agree to follow these Terms fully. If you do not agree, please do not use our services.

1. Eligibility

By using SivaSakthi Matrimony, you confirm that:

• You are at least 18 years old.
• You are legally eligible to marry as per Indian law.
• All details provided by you are true and accurate.
• You are creating a profile for yourself or with full consent of the person concerned.

2. Account Creation & Responsibilities

You are responsible for:

• Maintaining confidentiality of your login details.
• All activities that occur under your account.
• Providing accurate, updated information.

You must inform us immediately if you suspect any unauthorized access or misuse.

3. Acceptable Use Policy

While using our platform, you agree NOT to:

• Upload false, misleading, obscene, or offensive content.
• Harass, abuse, or misuse communication features.
• Create fake profiles or impersonate someone else.
• Use the platform for commercial, illegal, or non-matrimonial purposes.
• Share another user’s contact details without permission.
• Upload content that violates copyright or law.

Any misuse will result in account suspension or permanent termination without refund.

4. Profile Verification

We may verify your profile using phone, email, ID proof, or other documents. Verification does not guarantee the authenticity or behavior of any user. You are responsible for conducting your own checks before making decisions.

5. Communication & Interactions

SivaSakthi Matrimony is only a matchmaking platform. We do not guarantee responses, acceptance, or marriage outcomes.

You must:

• Be respectful during communication.
• Report fake or suspicious profiles.
• Avoid sharing sensitive information until trust is built.

6. Membership & Payments

Paid plans allow access to additional features such as contact viewing, highlighted profiles, or direct messaging.

• All payments are non-refundable.
• Membership benefits are valid only during the subscription period.
• We may modify pricing or features at any time.

7. Content Ownership

You own the content you upload, but you grant us permission to display it on the platform. We reserve the right to remove any content that violates our policies or legal requirements.

8. Account Suspension & Termination

We may suspend or terminate accounts that:

• Provide false information
• Violate these Terms
• Misuse the platform
• Engage in harassment, fraud, or illegal behavior

No refunds will be provided for accounts terminated due to policy violations.

9. Disclaimer

SivaSakthi Matrimony does not guarantee the accuracy, behavior, background, or intentions of any member. Users are advised to verify details independently before making decisions.

We are not responsible for any financial, emotional, or personal loss resulting from interactions on the site.

10. Limitation of Liability

We are not liable for:

• Errors or interruptions in the website
• Data loss or profile deletion
• Unauthorized access to user accounts
• Any damages arising from use of our platform

11. Refund Policy

All payments made on SivaSakthi Matrimony are non-refundable. No partial or full refunds will be issued for subscription purchases, renewals, or unused duration.

12. Privacy Policy

Your use of the platform is also governed by our Privacy Policy. Please review it to understand how your information is handled.

13. Modification of Terms

We may update or modify these Terms at any time. Continued use of the platform indicates acceptance of the updated Terms.

14. Contact Information

If you have questions regarding these Terms, contact:

Email: info@sivasakthimatrimony.in

Phone: 81100 07199 | 77087 93839

© 2025 SivaSakthi Matrimony — All Rights Reserved.